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Lekki Phase 1
Residents Association

Privacy Policy

Last updated: October 13, 2025

Introduction

Lekki Phase 1 Residents Association ("LERA," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our community platform services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Register for an account
  • Make payments for association dues
  • Upload documents or verification materials
  • Participate in forum discussions
  • Report issues or submit feedback
  • Sign up for events or newsletters
  • Contact us for support

This information may include:

  • Name, email address, and phone number
  • House number, street address, and residential information
  • Business information (for business directory listings)
  • Payment and billing information
  • Identity verification documents
  • Profile photos and other uploaded content
  • Communications and correspondence with us

Automatically Collected Information

When you access our platform, we may automatically collect certain information about your device and usage patterns, including:

  • IP address, browser type, and operating system
  • Device identifiers and characteristics
  • Pages viewed, time spent on pages, and navigation paths
  • Referring website addresses
  • Date and time of access
  • Location data (with your permission)
How We Use Your Information

We use the information we collect for various purposes, including to:

  • Create and manage your account
  • Process membership dues and payments
  • Verify your identity and residency status
  • Provide, maintain, and improve our services
  • Send you important updates about association activities, events, and announcements
  • Respond to your inquiries and support requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Enforce our Terms of Use and other policies
  • Comply with legal obligations and protect our legal rights
  • Send marketing communications (with your consent)
  • Facilitate community engagement and forum discussions
How We Share Your Information

We may share your information in the following circumstances:

With Other Members

Certain information (such as your name, house number, and business information) may be visible to other verified members of the community to facilitate neighborhood connections.

Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information for any other purpose with your explicit consent.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can manage your cookie preferences through our cookie consent banner.

Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, authentication, session management, and accessibility features. These cannot be disabled.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our services and user experience.

Marketing Cookies

These cookies are used to track visitors across websites and deliver relevant advertisements. We only use marketing cookies with your explicit consent.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.

Data Security and Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures

  • Industry-standard SSL/TLS encryption for data transmission
  • Secure password hashing and authentication systems
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements
  • Secure data storage with encrypted databases
  • Regular backups and disaster recovery procedures

Your Responsibility

While we implement robust security measures, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately of any unauthorized access.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account information is retained while your account is active
  • Payment records are retained for 7 years for tax and accounting purposes
  • Communication records are retained for up to 2 years
  • Analytics data is typically retained for 18-24 months
  • Legal documents may be retained indefinitely as required by law

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policy and applicable laws.

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data that we hold about you.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we delete or remove your personal data under certain circumstances.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain circumstances.

Right to Object

You have the right to object to our processing of your personal data under certain circumstances.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain circumstances.

Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at privacy@lekkiphase1.org. We will respond to your request within 30 days.

Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. We will not transfer your personal data to an organization or country unless there are adequate controls in place, including the security of your data.

Third-Party Services

Our platform may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We strongly advise you to review the Privacy Policy of every site you visit. Some third-party services we may use include:

  • Payment processors (for secure payment processing)
  • Cloud storage providers (for document storage)
  • Email service providers (for communications)
  • Analytics platforms (for usage insights)
Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification (for material changes)
  • Displaying a prominent notice on our platform

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 business days. For urgent privacy matters, please indicate "URGENT - Privacy Request" in your email subject line.